Refund policy

We have a 30-day return policy, which means you have 30 days from the date you receive your item to request a return. For a full refund, the gift must also be included. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@jademine.com. Please note that returns will need to be sent to the following address:: 

Jade West Corp

908 Peace Portal Drive

Unit Main

Blaine, WA

98230 


You can always contact us for any return questions at info@jademine.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.