Frequently Asked Questions

What is jade?

Jade refers to two gemstones: nephrite and jadeite.

Nephrite jade is a calcium-magnesium silicate revered for thousands of years for its exceptional toughness, translucency, and smooth polished feel. Its natural colors range from white through many shades of green. Jade Mine products are made from natural nephrite jade without artificial coloring, dyes, or color-enhancing treatments unless clearly stated.

Jadeite is a sodium-aluminum silicate and is generally rarer and harder than nephrite. Its colors range from white to black, with vivid green and lavender among the most sought after. Because jadeite is sometimes treated, expert advice is recommended when purchasing investment-grade jadeite jewelry.

How do we grade our jade?

Nephrite jade is graded by its natural quality. Our highest quality is AA followed by A, we save this quality of jade for our jewelry, bangles and beads. Occasionally we find AA and A grade in our carvings as well. The next grade is B grade which we use for our specialty items and carvings. The lowest quality of our jade is C grade which we usually leave in the mountain.

How is jade cut?

Nephrite jade is exceptionally tough because of its interlocking fibrous structure. It cannot be shaped with ordinary chisels, so it is cut and ground using diamond abrasives. Our saw blades hold diamond particles in a matrix that gradually wears away, continually exposing fresh cutting surfaces.

Can I buy a piece of natural unpolished jade?

Yes. Browse our rough jade collection for sample packs and individual natural pieces. For larger or specialized requests, please contact us.

Do you supply dealers?

Yes. We work with qualified wholesale partners. Visit our dealer application page to tell us about your business and product interests.

Where are the carvings and sculptures made?

One-of-a-kind sculptures are made by a few recognized sculptors in Vancouver, Canada. The animal and collectible carvings are hand made by carvers in Asia. Each one is individually designed and sculpted. No two are exactly alike.

How do I place an online order?

Choose a product, select any available options and quantity, then click Add to cart. Review your cart when you are ready and continue to the secure checkout to enter shipping and payment details.

If you need help choosing a piece or completing an order, please contact us.

How do I search for a specific product on the web site?

Use the search field in the header and start with a short description, such as “star pendant” or “jade bear.” You can also browse the main categories for carvings, jewelry, gifts, rough jade, and one-of-a-kind pieces.