Terms of Use

All Prices are in US Funds.

Satisfaction Guaranteed:

30-Day Money-Back Guarantee

  • Return Window: You may return your eligible item within 30 days of delivery for a refund.

  • Condition Requirements: All items must be returned in their original, brand-new, and unworn condition.

  • Gifts with Purchase: If your order included a complimentary gift, it must be returned alongside the purchased item to receive a full refund. Returns received without the promotional gift will have the retail value of the gift deducted from the refund total.

  • Return Shipping Costs: Customers are responsible for all return shipping postage. We strongly advise using a tracked shipping method. And cost of the exchange shipping

  • Please send back to 

    Jade West Corp

    908 Peace Portal Drive

    Unit Main

    Blaine, WA

    98230

Natural Stone Authenticity & Variations

  • Unique Properties of Jade: Because authentic Jade is a natural gemstone, every single piece features inherent variations in grain, texture, and color saturation.

  • Color Accuracy: The precise shade of green and pattern on your piece may vary slightly from online product photos. These natural characteristics are what make your jewelry one of a kind.

Customs, Duties & Taxes (NON-US ORDERS): For all orders shipped outside the United States, import duties, local taxes, customs handling fees, and VAT are not included in the item price or shipping charges. All applicable import fees are the sole responsibility of the buyer and will be assessed upon arrival by your local customs authority.